Extra services

ADDITIONAL SERVICES AND FEES
 

Additional Drivers Fee
Delivery and Collection
After Office Hours Fee
Young Driver Fee
Border Crossing Fee
One Way Rentals
Non Waivable Excess
Super Cover
Location Service Charge and Cleaning Prices
Fuel Price
Fuel Purchase Option
Portable Navigation System (GPS)
Traffic Penalties
Reservations
Rental Day
Grace Period
Payment Terms
Value Added Tax


Additional Drivers Fee
Additional fee for each additional driver is 4.- EUR per day.


Delivery and Collection
In Tartu the fee for delivery or collection is 20.- EUR per service during office hours (9:00 – 17:00). Out of office hours the fee is 50.- EUR.


After Office Hours Fee
A fee of 60.- EUR applies for services out of office hours.


Young Driver Surcharge
An additional fee of 4.- EUR per day applies for all drivers under the age of 25.


Border Crossing Fee
The Renter is obliged to pay a Border Crossing Fee of 8.- EUR per day, maximum 56.- EUR per rental in addition to rental price if taking the City Car vehicle out of Estonia.


One Way Rentals
Drop-off Charge Tallinn Airport: 75.- EUR per rental.


Non Waivable Excess
Collision Damage Waiver and Theft Protection are included in the rental price and limit Renter’s liability to:
650.- EUR in case of Vehicle Groups A, B, C, I, R, G;
850.- EUR in case of Vehicle Groups F, D, G, E, H, W, Y, M, T, V;
1050.- EUR in case of Vehicle Group K.
An administration fee of 48.- EUR per incident will apply.
Tyres are not insured. For the broken/lost tyre customer has to pay 200.- EUR.
Penalty for the loss of keys and/or vehicle documents is 200.- EUR.
Smoking in City Car vehicles is prohibited. Fine for smoking is 200.- EUR.
The vehicle interior damage are not insured!


Super Cover
By accepting the Super Cover customer decreases his/her responsibility to 0.- EUR. Super Cover fee is in addition to Collision Damage Waiver and Theft Protection fees:
Group A, B, C, I, R, G:  18.-  EUR per day,
Group F, D, G, E, H, W, Y, M, T, V: 24.-  EUR per day,
Group K: 42.-  EUR per day.
Customer is obliged to fill in Damage Report and follow General Terms and Conditions.
Super Cover is not offered for Young Driver (younger than 25).


Location Service Charge and Cleaning Prices
The Location Service Charge includes the costs of preparation and delivery of a rental car to the agreed delivery point, parking and incurring office work by City Car.
City Car LOCATION:  0.- EUR per rental,
(Delivery&Collection location) KESKLINN:  20.- EUR per order,
(Delivery&Collection location) TARTU AIRPORT:  25.- EUR per rental,
(Delivery&Collection location) TARTU RAILWAY STATION:  20.- EUR per order.

The cleaning price includes a fee for cleaning the vehicle, if the vehicle is not in the same condition as it was when the rental started and needs additional cleaning by the Lessor after the return.
STANDARD cleaning: 15.- EUR. Includes exterior wash and interior cleaning up to 10 minutes.
PREMIUM cleaning: 30.- EUR. Includes exterior wash and interior cleaning up to 30 minutes.
CHEMICAL cleaning: 120.- EUR. Includes exterior wash and full interior chemical cleaning.


Fuel Price
The Vehicle shall be delivered to the Renter with a full tank of fuel. The fuel level of the Vehicle shall be set out in the Vehicle Condition Report or in the Agreement to within an accuracy of 1/8. If the Vehicle is returned with less than the same quantity of fuel that was in the tank at the beginning of the rental period, considering an accuracy of 1/8, the Renter shall pay a service fee 2,88 EUR per missing liter.
In case the distance driven by the Vehicle during the rental is less than 100 kilometers City Car reserves the right to ask the Renter to present a refuelling receipt proving that the Vehicle has been refuelled. If the said receipt cannot be produced City Car may deem the Vehicle not properly refuelled, calculate a missing fuel in the amount of 1/8 tank, and charge a fee for refuelling and missing fuel.


Fuel Purchase Option
In order to save time by not refilling the fuel tank at the end of rental the Renter may purchase a full tank of fuel at the beginning of rental, leaving refueling duties to City Car. Unused fuel will not be compensated for.


Portable Navigation System (GPS)
GPS rental price is 7.- EUR per day or up to 49.- EUR per rental.
Non Waivable excess in case of loss of damaging GPS and/or its parts is 240.- EUR.


Traffic Penalties
The Renter is obliged to pay parking or traffic fines received during the rental. An administration fee of 4,80 EUR per parking or traffic fine will apply. City Car reserves the right to charge the fines and related interests and administration costs 48.- EUR to the Renter’s credit card if the fine is not paid immediately. 


Reservations
Reservations are made according to the Price List's sample car corresponding to fixed terms and characterized by a sample car. No reservations on concrete cars are confirmed.
The term 'or similar' indicates that the vehicle you rent may not be the exact make and model as the vehicle displayed, although it will be from the same car group, meaning that it will be comparable in size and performance to that vehicle.
The actual vehicle you rent will depend on the makes and models available at the time within the car group you request. If we are unable to provide a vehicle in your requested car group, we will provide a vehicle from the next available car group up at no extra charge.
City Car is trying to do its best to fulfill the client’s wishes.


Rental Day
The price of one rental day is valid for 24 hours starting from the beginning of rental. A next rental day will be added if the pickup time is exceeded.


Grace Period
In case the agreed return time is exceeded by more than 29 minutes a next rental day will be added.


Payment Terms
Only VISA and EuroCard/MasterCard credit cards are accepted as the form of guarantee-deposit  payment. The card must be issued on the name of the person making the Reservation. There must be sufficient credit on the card to cover all possible charges.
As a rule, at pickup, a guarantee-deposit is reserved on Your credit card in the amount of the estimated rental charges + at least 500.- Euros (EUR) but no less than 650.- Euros (EUR). City Car has the right to pre-authorize charging a higher amount than the usual guarantee-deposit equalling the sum of the estimated rental charges, the non-waivable excess of the Vehicle, a tankful of fuel and refueling service charge.
As a rule, if not agreed to otherwise, City Car deducts the car’s rental sum from the guarantee-deposit after the rental period and releases immediately the rest of the guarantee-deposit. A client may also pay the rental sum by bank account or in cash, this being the case, the guarantee-deposit will be released in the whole amount immediately after the rental sum has come in.
Debiting the rental sum and release of the guarantee-deposit on a client’s account depend on valid international banking rules.


Value Added Tax (VAT)
All rates are given in Euro and include 22% VAT.


Vehicle models, equipment, prices and conditions may change without prior notice.